Please note that this document only applies to customers that are certified as private lenders.
We do no longer collect items from private lenders, but items that were collected and registered before the end of 2020 are still being rented out as a part of our wardrobe.
Please contact us on email@example.com if you wish to claim back your items.
Private Lender Acknowledgements
When renting out your items, you acknowledge and agree to our terms regarding:
1. Ownership of items and duration of relationship
- The Lender is fully responsible for providing us with the correct contact and payment information upon registration.
- The Lender retains the rights to the items they have transferred to us. The Lender allows others to use the items in accordance with the purpose of the Service and we may store information and data about the items.
2. The Lender’s contract has a minimum duration of 6 calendar months.
- During the first 6 calendar months, the Lender cannot take back the items they have transferred to us. After six calendar months, the Lender can retrieve the items. We will not inform the Lender when the 6 months are up and the Lender is solely responsible for tracking this period. If the Lender wishes to retrieve the item the Lender must be aware that if a customer has booked Lenders item this customer will have the right to rent the item before the Lender can retrieve it. Due to the covid-19 pandemic the retrieve process might be somewhat longer than normal due to reduced capacity.
- The Lender can at no point have the items for sale or rental on other channels while these are part of our collection.
- If the agreement between the Lender and us terminates, the Lender is obliged to pick up the items as soon as possible. However, if there are pending rentals on the items or if the items are used in an ongoing marketing campaign, we reserve the right to determine the timing for when the Lender’s items can be taken out of stock and retrieved.
- Items that are not retrieved within 6 calendar months after being notified that these are going out of stock will become our ownership. Lender items will be returned by post and the Lender is obligated to cover the shipping cost.
3. Rental price
- The Lender must inform us about the retail value of the item (defined as the regular selling price for the item, both on the traditional retail market as well as the vintage market) before it is registered on the platform. If they do not provide us with this information, they automatically agree to the retail value we set.
- We determine the rental price based on elements such as retail value, type of item, occasion etc. The rental price determined by us is considered final, and is based on our value to always favor both parties, lenders as well as us.
4. Earnings from rentals
- As a Lender, you can expect to receive a 50% share of the rental price after direct costs have been deducted. For subscription rental, you will earn a fixed amount between 30 and 100 NOK per subscription rental per item, depending on the original retail value of the item.
- In cases where we provide customers with discounts, the share is split 50/50 after discount and direct costs are deducted. This applies for occasion rentals only.
5. The earnings are paid to the Lender after the end of the rental period.
- If we pay out the wrong amount for your rentals, we have the right to reverse the transaction to correct the payment. Payment reversals can happen up to 3 years after the transfer.
- Income for Private Lenders above 10.000 NOK per year is tax liable, and the Lender is therefore responsible to disclose this information in the yearly tax returns.
- For further questions regarding the tax implications, the Lender should contact the Tax authorities (Skatteetaten).Private Lenders need to assess if renting out outfits is a hobby or a commercial activity for them. Tax authorities (Skatteetaten ) provide relevant information about how the assessment can be made. In case this is a commercial activity, the renter needs to register as a Business Lender.
- If a Private Lender earns more than 50.000 NOK in rentals over a period of consecutive 12 months, they become VAT liable and they need to register as a Business Lender. We will transfer the Lender’s items to the new account. The Lender will need to register as a sole trader (enkeltpersonforetak) unless not already connected to a business. They become thus Business Lenders. It is their responsibility to calculate, declare and pay the VAT generated by the use of their items. The Business Lender should contact the tax authorities for further information on registration and Tax implications.
7. Wear, tears and damages
- The Lender must expect that there will be normal wear and tear on the items that have been transferred to us. It is, therefore, not recommended to rent out items of extreme or sentimental value.
- We reserve the right to make minor modifications to lender items, as a result of normal wear and tear.
- We are held responsible for wear and tear (beyond what is considered normal wear and tear), theft and loss. The severity of the wear and tear will determine how the Lender can be compensated.
- Items that have experienced damage related to wear and tear, but that are still possible to repair and use can be financially compensated in 2 ways:
1.The Lender can be paid a financial compensation if an item has been damaged (but not beyond repair/use) that is calculated based on the degree of ruination and the item’s deemed worth at the time of the accident/injury. We will suggest a compensation based on the type of item, occasion, retail value and the number of rentals. The compensation suggestion made by us is considered final, and is always based on our value of favoring all parties (lenders and us). Note that compensation for Lender items belonging to a Business partner and not a private person will be agreed on a case to case basis.
2.The Lender can utilize the Service for free, up to the compensation value of the damaged item. The compensation value will be determined in the same way as described in the point above.
- Items that are stolen, lost or ruined beyond repair will be considered stolen, lost or ruined within 30 days after we have received notice. In situations where the items have been stolen, lost or ruined, the Lender can expect to receive compensation based on the retail value of the items. Note that we compensate a maximum amount of 7500 NOK for clothes and 20 000 NOK for accessories.
The compensation value for items that are stolen, lost or ruined beyond repair can occur in 3 ways:
- The Lender can receive new or similar items as those that have been stolen, lost or ruined. A similar item implies, but is not limited to, an item from the same brand and series, same pattern or color, same retail value or an item that we consider similar.
- The Lender can utilize the Service for free, up to the compensation value of the items that were stolen, lost or ruined.
- The Lender can receive the compensation value as a payment (7500 NOK for clothes, 20 000 for accessories). Note that compensation for Lender items belonging to a Business partner and not a private person will be agreed on a case to case basis.
In the off-chance that the Lender has been compensated for stolen or lost items, and the items resurface, the items fall under our ownership.
8. Supporting and security measures
- By submitting your items to become part of our collection, you agree to us adding supporting measures to keep your items secure and safe. Supporting and security measures include, but are not limited to, the use of alarms and barcodes.
9. Marketing of lender items
- The Lender allows us to use the items for marketing purposes. This means that FJONG can lend items for purposes such as photoshoots and to our partners. These marketing purposes increase the demand for the Lender’s item, and as such lenders will not be paid for items that are used or rented out in these situations.
10. Changing terms
- We reserve the right to change the Terms at any time. It is expected that the Lender reviews the Terms regularly and that the Lender understands the content in its entirety.
11. Law and jurisdiction
- The contract shall in all respects be regulated by Norwegian law, and litigation regarding the contract shall be resolved in accordance with Norwegian procedural rules. Dispute between the parties shall be resolved through negotiations. If a solution is not reached, the case must be referred to ordinary court proceedings.
12. Private Lender Privacy
- If you wish to register as a “Lender” on our website, you must provide us with your email address, name, gender, date of birth, address, ID (driver’s license, bank card, passport, etc.) and IBAN number. Note that you must have a Norwegian bank account and address to be able to register as a lender. The banking information you provide is not stored by us, but byStripe, which is our payment processing service provider.
- If you wish to register as a “Business Lender” on our website, you must provide us with the business’ name, your contact email, your business address, the organisation number and IBAN number to the account you want the payments transferred to. The banking information you provide is not stored by us, but byStripe.
- The only information we have access to from your Stripe account is your email address, nationality, address, bank name, the last four numbers of your account number and the amount that has been transferred from us to you as a Lender.
If you have any questions, please feel free to contact us at firstname.lastname@example.org